Shipping Policy

When will my order be processed?

All orders are processed within 2 to 4 business days (Monday to Friday, excluding holidays). During peak seasons, processing may take up to 5 business days.

How long will it take to receive my order?

Estimated delivery times by destination are:

— Europe (Spain, France, Italy, UK): 6 to 12 business days
— Latin America (Mexico, Chile, Colombia): 10 to 15 business days
— United States: 6 to 10 business days

Times are estimates and may vary depending on location and local customs service.

Will I be charged taxes and customs duties?

The prices shown in our store are in USD and do not include import taxes or customs duties. These charges, if applicable, are the responsibility of the customer and are determined by the customs of the destination country. For more information, please consult your local customs office.

Can I track my order?

Yes. Once your order has been dispatched, you will receive an email with your tracking number. You can also track your order at: marylus.shop/apps/track123

What happens if my order does not arrive?

If your order does not arrive within the estimated timeframe, please contact us at support@marylus.shop with your order number, and we will investigate it immediately.